Frequently Asked Questions

Select the date, duration and number of people. Choose an available time slot and complete payment through Stripe. You will receive a confirmation by email.

Yes. Cancellations more than 24 hours in advance receive an 80% refund. Less than 24 hours, no refund. Contact info@rosasnegras.com with your booking code.

We accept all credit and debit cards through Stripe. Payment is secure and encrypted. We do not store card data.

The charge will appear as \"Rosas Negras\" on your bank statement.

The rental includes exclusive use of the room for the contracted time, with all available equipment. Cleaning time between bookings is included in the price.

Each room has a maximum capacity indicated in its description. The base price includes a set number of people; additional guests have a per-person surcharge.

Yes. The facilities have discreet access. The exact address is provided in the booking confirmation email.

We only verify that visitors are over 18 years old. We do not keep copies of identity documents.

We are open every day from 12:00 to 02:00. Bookings can be made online in advance.